Showing posts from January, 2021

Restaurant Loyalty and Memories

 I am not the first and certainly will not be the last person to say that COVID-19 has devastated the restaurant industry.  The shutdowns and scaled back operations were and remain devastating. The restaurants who could not stay in business will hopefully reflect on the experience and do a self-assessment to determine what if anything they could have done differently to continue with their operations. Why is this important? Many reasons but the fact is that most experienced eatery owners have restaurant life in their blood and despite all the challenges and bad memories will start a new restaurant some time in the future and that self-reflection will be critical to their future success. Those restaurants that survive will be stronger and better equipped to handle the unthinkable should it arise in the future. There is one critical point of the experience that I hope is not lost on them. You and I as well as countless others continually supported these establishments with curbside p